Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
